Application for enrolment
A binding agreement shall arise between you and The Quickbooks Academy Global Ltd when you accept the Terms and Conditions by completing the online application and enrolment process.
Course material
You will receive your welcome email and online login details immediately upon the completion of your enrolment.
Privacy Statement
We collect personal information from you, including information about your:
Name
Contact information
Billing or purchase information
We collect your personal information in order to enrol you in our courses. We keep your information safe by storing it securely and only allowing appropriately trained staff and relevant government authorities to access it. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information or to have it corrected, please contact us at [email protected]
Refund Policy – what happens if I want to cancel?
Students are deemed to be enrolled in a course when they have accepted the Term’s & Conditions. This is further confirmed once approval to take payment has been given. Students are encouraged to read The Quickbooks Academy Student Policy online to ensure that they are aware of their rights and responsibilities as a student with the Academy. Cancellations within (7) days of receiving your login details will be entitled to a full money-back guarantee. If you cancel after this time, you will be liable to pay the full amount outstanding. Requests for course cancellations must be made to [email protected]
Information Pack Enquiry
The information you submit is secure and will not be sold for commercial purposes. You will also be automatically added to our eNews database if you make an enquiry with The Quickbooks Academy. Please advise our administrator if you do not want to receive updates from The Career Academy.
The Quickbooks Academy really appreciates the feedback that you provide on the completion of your course and uses this for course improvement and marketing purposes. Please let our administrator know if you would prefer that we did not use your feedback for marketing purposes
Make a complaint
If you feel we are not meeting your expectations for any reason. Please email [email protected] to make a complaint and management will get back to you within 10 days.